Getting started is easy...

Simply call 1-888-561-7888 to speak to a GovPayEXP specialist who will explain the process and send you an "Account Sign-Up" package. Our Getting Started Q&A is provided to answer general questions you may have before you call.

Your Sign-Up package will include an agreement worksheet asking for basic contact and agency information. With this form will be a sample agreement.

Upon our receipt of your completed application – you can return it by fax or mail – our specialist will contact you for banking and other agency data for input into the GovPayEXP system.

This enables us to customize and then test your account, a process that takes just a few days. When this is done, your agency is "up and running." You do not need any special software or hardware.

Learning to use is easy. . .

All our systems are designed to be intuitive and very easy to use. Our online transaction management and reporting system, ProviewEXP, is especially user friendly.

To help you get started, your agency will receive a step-by-step procedures guide. We also fully support training your staff as required. This training is typically completed over the phone. It’s that easy.

Should any member of your staff require assistance, a Customer Service Representative is available by phone 24/7/365 at 800-989-7780.

Educating payers is easy. . .

GovPayEXP provides high-impact signage for your public areas with the information payers need to complete their transactions on the phone or online. In addition to helping payers, this signage helps your employees by reducing the time spent explaining the process.

These signs are available in several sizes, in English and Spanish. GovPayEXP also provides handy bi-lingual tear pads that let payers take instructions to the phone or computer where they make their payments.